Delivery

Buy securely online in the comfort of your home and we will deliver directly to you.  Delivery is available on all our quality landscaping products and we charge a fixed cost per delivery, not per product!

Available delivery dates will be shown at checkout, all orders placed online within our delivery area will be charged, this will be calculated and added during checkout. 

*only on items available for online ordering within our zone, exclusions apply. Delivery zones and charges are subject to change without notice at anytime.  

Current Delivery Postcodes

KT10 - KT24

GU1 - GU7,GU9

GU11 - GU25, GU51

RG12, RG29, RG40 - 42, RG45

SL4, SL5

TW16 - TW20

Before booking a delivery, please read our Terms of Delivery below.  For more information on delivery or ordering with us online, you can use our online chat feature or phone us on 01932 875403

Terms of Delivery

The delivery is kerb side, using a 17ton Mann Hiab Lorry dimensions: 2.7M wide, 7.0M long, 3.7M high (above photo) Loose loads will be delivered on a larger lorry 2.79m wide and 8.84m long (photo below)

Materials are delivered to kerbside only. Vehicles fitted with mechanical offloading facilities may be able to place goods on customers’ premises subject to access, and only at the absolute discretion of the driver. The Otter Nursery are not liable should damage to property be incurred. Delivery vehicles will not mount the pavement. Customers are responsible for arranging for the removal of goods deposited on the public highway.

No claims may be made in the event of The Otter Nursery being unable to make delivery on a specific day or part of day.

All goods and quantities are checked before leaving the site. Customers are requested to make certain for themselves, upon delivery, that materials ordered are to their exact requirements.

Goods found to be surplus to requirements may not be returned for exchange, credit of refund.

*Delivery areas and charges are subject to change at anytime