What our customers think


We value what our customers think of our service and products, and we feel that you should too.  If you would like to provide us with some feedback please email us.

 We have bought our Plants and Trees  from Otter Nursery and we have always had good quality plants from them . I love going to this Nursery. You can just walk around and not be bothered and if you need help you get professional help from them. They know their stuff about all plants. Parking is no problem . Prices are good and the staff are very helpful indeed. You can order plants and they will go out of their way to find it for you . . and the only place I go to get what I need .Overall very satisfied . 

 I would recommend them and also good to visit and support them in a small local business . 

Sue 26/07/2020

Fantastic product topped with fantastic delivery and service. Would 100% recommend and purchase again - Dan 29/06/2020

We ordered a total of 4 large (cubic-metre sized) bags:  hardwood bark-chips  and  top soil,
Very happy, especially that the driver was able to deliver bags with crane near to the house.(instead of outside pavement.)
Also, that we got a quick response and answers on two phone calls on the day before.- Graham 03/06/2020

I have recently landscaped 2 new houses locally and have used the otter nursery for turf and all plants There quality of turf and plants is second to none and are always helpful.Price wise they are half the price of local garden centres and will always use them in the future - Michael  22/10/2018

The Otter Nursery is a fantastic local business which has a great variety of products and excellent customer service. Well done & thank you! - Sonia 15/10/2018

I purchased turf and found the price not only competitive but of a much higher quality than places I have previously bought from I will definitely go back to Otter Nurseries for more turf in the future - Bruce 19/08/2018

I recently visited your ‘true’ nursery - not at all a gift shop / tea room with some greenhouse plants next to it on display. Your friendly staff were most helpful in answering all my questions and showing me the options available. Prices were good and delivery of the bulk bag mushroom compost was prompt. The Otter definitely deserves many return visits. Pieter 08/04/2018

I always use otter nursery as I'm happy with the service provided by them and will continue to be a good customer - Alison 21/03/2018

We had 2 tonne of topsoil and a pallet of turf delivered to Ashtead last year and the customer service from start to finish was exceptional to the point where the delivery driver even shared his biscuits with our tea! Great quality turf too, we will be back this year for bedding plants for our new borders, thanks again Otter Nursery. Ben 21/03/2018

We bought some rolls of turf from Otter Nursery and even thought the area is very wet and does not have much sun, we are amassed with the depth of colour and texture of the grass. It took straight away and has grown on really well, we would definitely recommend the turf at Otter Nursery to anyone. We even considered replacing our mossy lawn with fresh turf because it looked so much better! - Sid 07/12/2016

I purchased the mushroom compost from you.  It was delivered quickly and has been very valuable in adding organic matter to the front of our house where we had a number of conifers removed.  Worth buying as price was very good.- Mark  06/12/2016

Always of the best quality, competitive pricing,

Stock holding levels great. I very rarely have deliveries but the few times I have its always been on time. For me as a smaller Landscape contractor, maybe a larger selection of small bagged stone would help. - Stuart 28/11/2016

A Hidden gem - John 21/02/2016

Fantastic garden centre my son and I brought our strawberry plants from you last year and got lots of fruit, Customer service was very helpful in explaining what we needed to do - Tina 19/01/2016

Fantastic service from start to finish would highly recommend - Jan 16/01/2016